Responsible Gaming Policy

At SG Casino, we are committed to promoting responsible gaming practices and ensuring a safe, enjoyable entertainment experience for all our players in France. This policy outlines our dedication to player protection and the tools available to help you maintain control over your gaming activities.

1. Our Commitment to Responsible Gaming

SG Casino 1 operates under strict French gaming regulations and is committed to:

• Preventing underage gambling and protecting vulnerable players
• Providing transparent information about gaming risks and odds
• Offering effective tools for self-management and self-exclusion
• Training our staff to identify and assist players who may need support
• Partnering with recognized organizations dedicated to problem gambling prevention
• Ensuring all marketing communications promote responsible gaming practices

2. Player Protection Tools

Casino en ligne SG Casino provides comprehensive tools to help you manage your gaming activity. All tools are accessible through your SG Casino login dashboard.

2.1. Deposit Limits

Set daily, weekly, or monthly deposit limits to control your spending:

• Daily Limit: Maximum amount you can deposit in 24 hours
• Weekly Limit: Maximum amount you can deposit over 7 days
• Monthly Limit: Maximum amount you can deposit over 30 days

Limit increases require a 72-hour cooling-off period. Decreases take effect immediately.

2.2. Loss Limits

Set maximum loss thresholds for specified periods. Once reached, you will be unable to place further bets until the period resets. This tool helps you avoid chasing losses and maintain budgetary control.

2.3. Session Time Limits

Configure alerts to notify you after a specified gaming duration (e.g., 1 hour, 2 hours, 4 hours). You can also set automatic session termination after a defined period.

2.4. Reality Check Reminders

Receive periodic pop-up notifications displaying your session duration and net wins/losses. These reminders help you stay aware of your gaming activity and make informed decisions about continuing play.

2.5. Self-Assessment Tool

Access our confidential self-assessment questionnaire to evaluate your gaming habits. The tool provides personalized feedback and recommendations based on your responses.

3. Self-Exclusion Options

If you need a break from gaming, SG Casino offers flexible self-exclusion periods:

4. Underage Gaming Prevention

SG Casino strictly prohibits individuals under 18 years of age from accessing our services. We implement robust age verification measures:

• Mandatory identity verification during registration using official French identification documents
• Advanced technological filters to prevent underage access
• Regular audits of our verification processes by independent regulators
• Immediate account suspension and investigation upon detection of underage activity
• Educational resources for parents and guardians on preventing underage gaming

4.1. Parental Controls

We recommend parents and guardians implement parental control software on devices used by minors. Contact our support team for recommendations on effective filtering solutions compatible with casino en ligne SG Casino and similar platforms.

5. Recognizing Problem Gaming

Problem gaming can affect anyone. Be aware of these warning signs:

5.1. Behavioral Indicators

• Gaming for longer periods than intended or with more money than planned
• Preoccupation with gaming; constantly thinking about past sessions or planning future sessions
• Increasing bet sizes to achieve the same level of excitement
• Unsuccessful attempts to reduce or stop gaming
• Restlessness or irritability when attempting to cut down on gaming
• Gaming to escape problems or relieve negative emotions

5.2. Financial and Social Impact

• Borrowing money or selling possessions to fund gaming
• Lying to family or friends about gaming activities
• Neglecting work, education, or family responsibilities
• Chasing losses by gaming more frequently or with larger amounts
• Relationship conflicts arising from gaming habits
• Financial difficulties, unpaid bills, or debt accumulation

6. Support and Resources

SG Casino partners with leading organizations dedicated to problem gaming prevention and treatment in France.

6.1. Professional Support Organizations

6.2. SG Casino Support Team

7. Staff Training and Education

All SG Casino customer service and management personnel receive comprehensive training on:

• Recognizing signs of problem gaming behavior
• Appropriate intervention techniques and communication strategies
• Available player protection tools and how to assist players in using them
• Referral procedures to professional support organizations
• French gaming regulations and responsible gaming obligations
• Continuous professional development through annual refresher courses

8. Marketing and Advertising Standards

SG Casino 1 adheres to strict responsible marketing principles:

1. Truthful Representation: All promotions accurately represent terms, conditions, and odds
2. No Underage Targeting: Marketing materials do not appeal to minors or appear in youth-oriented media
3. Vulnerability Protection: We do not target vulnerable individuals or those on self-exclusion lists
4. Responsible Messaging: Promotions include responsible gaming messages and links to support resources
5. No Excessive Inducement: Bonuses and promotions are designed to entertain, not encourage irresponsible gaming
6. Time Restrictions: Advertising complies with French regulations on broadcast timing and content

9. Privacy and Confidentiality

When you reach out for responsible gaming support or use our self-exclusion tools, your privacy is paramount. SG Casino ensures:

• All communications regarding responsible gaming concerns are treated with strict confidentiality
• Self-exclusion requests are processed discreetly without judgment
• Personal information related to support requests is stored securely and accessible only to authorized personnel
• Data sharing with support organizations occurs only with your explicit consent
• Your responsible gaming status is not disclosed in marketing communications

10. Policy Review and Updates

SG Casino regularly reviews and updates this Responsible Gaming Policy to reflect:

• Changes in French gaming legislation and regulatory requirements
• Latest research and best practices in responsible gaming
• Feedback from players, support organizations, and regulators
• Technological advancements in player protection tools
• Evolving industry standards and benchmarks

This policy was last updated in January 2026. Players will be notified through their registered SG Casino login email of any material changes.

11. Your Responsibility

While casino en ligne SG Casino provides extensive tools and resources, responsible gaming ultimately requires your active participation:

• Set personal budgets before you start gaming and adhere to them
• Never game with money you cannot afford to lose
• View gaming as entertainment, not a way to make money or solve financial problems
• Take regular breaks and maintain a balanced lifestyle
• Never game under the influence of alcohol or when emotionally distressed
• Keep track of time and money spent gaming
• Be honest with yourself about your gaming habits
• Seek help early if you notice warning signs

12. Contact Information

Effective Date: December 1, 2026 | SG Casino is licensed and regulated by the Autorité Nationale des Jeux (ANJ) in France.